Airport transfer, tour vehicles and holiday transportation services

Cancellation & Refund Policy

Transparent cancellation and refund guidelines for vehicle rentals, transportation services, and travel bookings.

Policy Overview

Cancellation & Refund Policy

Vehicle Rentals & Transportation Services

At Swosti Travels, we strive to provide transparent booking and cancellation practices. The following cancellation policy applies to vehicle rentals, transportation services, airport transfers, sightseeing tours, and related travel services.

Cancellation Policy

Cancellation Charges

Before 72 Hours

No Cancellation Charges

Refund 100%

Within 48 Hours of Travel

Cancellation Charge

50% of Booking Amount

Refund 50%

Within 24 Hours of Travel

Cancellation Charge

100% of Booking Amount

Refund Not Applicable

Less Than 7 Days / No Show

Cancellation Charge

100% of Booking Amount

Refund Not Applicable

Refund Workflow

Refund Processing

Step 1 Cancellation Request Submitted
Step 2 Cancellation Verification
Step 3 Approval Process
Step 4 Refund Initiated
Step 5 Refund Credited

Refund Guidelines

Refund Terms

Refund Timeline

Refunds are generally processed within 7–14 working days from approval.

Original Payment Method

Refunds will be credited only to the original payment method used during booking.

Non-Refundable Charges

Payment gateway charges.
Bank processing fees.
Applicable transaction charges.
These charges remain non-refundable.

Need Assistance With a Cancellation?

Our support team is available to assist you with cancellation requests, refund status updates, transportation services, and booking-related queries.

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Need Help With Your Travel Booking?

Our travel experts are here to assist you with bookings, transportation services, tour packages, visa assistance, and travel planning.

Authorized Agent

Swosti Travels is an authorized IRCTC agent, ISO 9001:2008 certified, and IATA accredited travel company and tour operator Bhubaneswar. We are proud members of leading national and international travel associations including IATO, TAFI, PATA, JATA, ASTA, and IATA, reflecting our commitment to global standards, reliability, and excellence in travel services.